New candidates who are applying for a Specified Skilled Worker Visa (i) should pass both Japanese language proficiency test and Skill Evaluation Test of food service industry.
About the skill evaluation test:
Candidates will be tested on the three operational categories: “Hygiene Controls”, “food and drink”, and “customer service” that are required to work in a restaurant.
You can pass the test if you get a score of 65% or up.
Hygiene controls
- Basic hygiene knowledge:
Basic knowledge about food poisoning. If food poisoning occurs due to neglect of hygiene management, the government may suspend business which causes serious damage to the store. - General hygiene knowledge:
The knowledge about managing a store hygienically. You will be questioning of hygiene management methods for store management and for employees themselves. - Knowledge of hygiene management of HACCP:
Hygiene management methods for improving food safety in food production based on the concept of HACCP (Hazard Analysis and Critical Control Point) are required.
Food and drink
- Knowledge about ingredients:
Questions about the part of meat (beef, pork, chicken), suitable dishes, basic items for seafood, types of vegetables, etc. will be asked. - Knowledge of preparation:
How to dress fish and how to cut vegetables will be asked. - Knowledge of cooking method:
You will be asked about different types of cooking method. - Knowledge of cooking equipment, cooking utensils and equipment:
Professional cooking equipment are used in food service industry. You have to answer the intended use and the name of the equipment in the pictures shown in the test. - Occupational safety and health knowledge:
Knowledge of safely operations is required such as how to handle knives and fire.
Customer service
- Customer service knowledge:
Japan values the spirit of hospitality. Bowing, proper serving methods, and the language used when serving customers are all included. - Food knowledge:
You will be asked about basic knowledge of food, such as allergies, nutrition, and types of alcohol you need to know when dealing with customers. - Knowledge of store management:
In order to manage the store, knowledge of the settlement method is required. There are several methods of cashless payment in Japan, which depends on the store. - Knowledge of complaints handling:
Complaints happen a lot in the scene when providing food and drink to customers. It is important to understand how to handle complaints and be able to respond properly. - Knowledge of emergency response:
You will be asked about how to handle unexpected incidents such as situation of ill customers or dealing with disasters.
*Free textbook for the preparation of the skill test:
Multi-language is available in Japanese, English, Vietnamese, Central Khmer and Myanmar.
To download the Textbook, click HERE
If you are worried about the preparation for the test, job-hunting after passing the test…etc,
do not hesitate to contact Tokyo Job!
TokyoJob provides FREE supports as below:
- Test application support
–We will teach you how to fill out the application form step by step, help you out if you are in any trouble.
- Skill Evaluation Test tutoring support
-We will hold a study group for skill test irregularly for applicants in need and it is Free!!
- Job-hunting support
–We will introduce you companies to work in so that you don’t have to worried about job hunting.
- Visa application support
-Also, it comes with free visa support.
- Housing support
–If you don’t know how to find a place to live, we will give you a hand!
- Life counseling
-If you are facing any trouble, consulting is always FREE.
…and so on.
Go back to the previous article: How to apply for Skill evaluation tests for the Food Service industry